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Support

Questions about the app, your account, and your data. We reply by email.

Updated: 7 September 2026

Contents

  1. Email us
  2. What we can help with

Email us

Support email: office@markodesign.net.

FOP Maharyta L.L., Ukraine, Uzhhorod. Same address as privacy requests.

In the subject line, include the account phone number (international format) if the question is about sign-in, SMS, or deletion.

What we can help with

  • Sign-in and SMS codes.
  • Collection sync, cinema hall, family.
  • Push notifications.
  • Account deletion if you already uninstalled the app — see the deletion page.

Privacy policy: /en/privacy. Terms: /en/terms.

My Films Your movie and TV collection
Privacy Terms Support Delete account office@markodesign.net

My Films. Not a streaming service. · Movie data is supplied by TMDB. My Films is not endorsed or certified by TMDB.